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People

People is your channel for customers and team: both your source of customers and your talent pool for hiring.

The resident base is small — don't treat Hong Kong as a big end market. The real demand is in the people passing through: the constant stream of short-term visitors, and the new arrivals that talent schemes keep bringing in.

This fits you if

You work in tourist retail, dining and experiences, settling-in and lifestyle services for new arrivals / top talent, or you want to serve Hong Kong's talent community.

This is not for you if

You do B2B, fintech or pure export — see Money, Companies or Goods; People is not your main battlefield.

Key figures
Visitors a year
49.9M visits

visitor arrivals, still recovering[S26]

Local population
>7.5M

local population — small market, high costs[S01]

Talent schemes
Top Talent Pass Scheme

(TTPS) has issued tens of thousands cumulatively, continually bringing in new arrivals[S27]

What businesses People supports × which door to enter

Depending on who you serve — tourists, new arrivals, or yourself settling in — use the matching official portal below.

  • Tourist retail / experiencesHKTB resources and promotional campaigns[S26]
  • Serving new arrivals / helping top talent settle inHong Kong Talent Engage (HKTE) one-stop portal (visas / settling in)[S41]
  • Settling in yourselfTTPS / QMAS / TechTAS technology talent (Immigration Department)[S27]
What the official sites won't tell you
  • The local market really is small· First-hand insight in the works

    7.5M people and high costs; it's hard to build B2C volume locally — better suited to high-ticket experiences or using Hong Kong as a gateway.

  • The visitor business is highly exposed to policy and the wider environment· First-hand insight in the works

    Visitor numbers and spending patterns swing a lot (overnight vs same-day, per-capita spend shifts) — don't plan capacity around the peak.

  • The new-arrival dividend has a window· First-hand insight in the works

    Top-talent arrivals are themselves a fresh customer base and a way to cold-start a community; but talent-scheme rules change often, so watch the renewal thresholds.

Next steps
  1. 01Settling-in / lifestyle services → use the HKTE portal to pin down new arrivals' real pain points before you move in.
  2. 02Coming yourself → self-check with the talent-scheme matching tool first to pick the right visa type.
  3. 03Visitor business → watch HKTB data for the mix of source markets, not just the total.